Shipping Policy
How We Do It
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Welcome to Perigo Company, LLC! We are committed to providing you with the best possible service for shipping and delivery of our products. Our Shipping Policy outlines the available shipping methods, delivery times, and rates, so you can make informed choices. Please read this policy carefully.
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**Shipping Methods:**
UPS Ground - Our standard shipping option. Orders shipped via UPS Ground typically take 3-5 business days for delivery, depending on your location. Shipping rates for UPS Ground are calculated at checkout based on the weight and destination of your order.
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Customer UPS Account - If you have your own UPS account and prefer to use it for shipping, you can provide your account details during the checkout process. This option allows you to manage the shipping cost and method directly through UPS.
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Will Call - For local customers who prefer to pick up their orders in person, we offer a "Will Call" option. Please contact us to schedule a pickup time. This method eliminates shipping costs and is suitable for those in close proximity to our location.
Our Truck - We provide local delivery services for customers within a specific area. Orders eligible for local delivery are typically delivered within 3-5 business days. Shipping rates for local delivery are calculated at checkout based on your location.
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General Shipping Information
- Our shipping times, ranging from 3-5 business days, are approximate and can vary based on factors beyond our control, such as weather conditions and carrier delays.
- For UPS Ground and Customer UPS Account options, shipping rates are calculated based on factors like the weight and destination of your order.
- Orders placed after our daily cutoff time may be processed the next business day.
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Shipping to P.O. Boxes
Please note that we do not ship to P.O. boxes. A physical address is required for delivery.
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International Shipping
At this time, we only offer shipping within the United States. We do not offer international shipping options.
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Order Tracking
You will receive a tracking number via email once your order has been shipped. This allows you to monitor the progress of your delivery.
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Shipping Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, please note that once an order has been shipped, we cannot make changes or cancellations.
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Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately, and we will assist you in filing a claim with the carrier.
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Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to contact us at:
Perigo Company, LLC
PO Box 331
Strathmore, Ca 93267
sales@perigoco.com
(559) 568-2437
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Thank you for choosing Perigo Company, LLC. We appreciate your business, and we're here to ensure a smooth and efficient shipping experience for your orders.
Warranty at Perigo Hay Hooks
The Information You Need to Know
Perigo Company, LLC - Hay Hook Warranty
Effective Date: 10/01/2023
Perigo Company, LLC ("we," "us," or "our") is committed to providing high-quality hay hooks to our valued customers. We stand by the craftsmanship of our products and offer the following warranty to ensure your satisfaction with your purchase.
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Warranty Coverage
- Product - This warranty covers the metalwork and welding of the hay hook pairs sold by Perigo Company, LLC.
- Duration - The warranty is valid for a period of one (1) year from the date of purchase, assuming normal use.
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Warranty Details
Free Replacement within 30 Days - If, within the first 30 days of your purchase, you encounter any issues with your hay hooks due to manufacturing flaws, we will provide a free replacement pair. To qualify for this free replacement, there must be a clear and verifiable manufacturing flaw.
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One-Year Coverage - For the remainder of the one-year warranty period, we will repair or replace, at our discretion, any hay hooks with manufacturing flaws. This coverage is also subject to proof of the manufacturing flaw.
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Exclusions
This warranty does not cover damages or issues resulting from:
- Misuse, abuse, or negligence
- Modifications or alterations to the product
- Normal wear and tear
- Failure to follow care and maintenance instructions
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Submitting a Warranty Claim
If you believe your hay hooks are covered by this warranty, please follow these steps:
Contact Us - Reach out to us within the warranty period at the following contact information [insert contact information] to initiate the warranty claim process.
Provide Proof of Purchase - You will be required to provide a proof of purchase, such as an order number or a sales receipt, to verify the purchase date.
Describe the Issue - Clearly describe the issue with the hay hooks and provide any relevant details about the manufacturing flaw.
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Our Obligation
Once we have verified your warranty claim and confirmed the existence of a manufacturing flaw, we will, at our discretion, either repair or replace the hay hooks. If a repair is not feasible, we will replace the hay hooks with a new pair.
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Contact Us
If you have any questions or need to initiate a warranty claim, please contact us at:
Perigo Company, LLC
PO Box 331
Strathmore, Ca 93267
(559) 568-2437
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Thank you for choosing Perigo Company, LLC hay hooks. We are dedicated to providing you with reliable and durable products, and this warranty is our commitment to your satisfaction and peace of mind.
Privacy Policy
Trust Us with Your Information
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Effective Date: 10/01/2023
Perigo Company, LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information when you visit our website, www.perigoco.com. This Privacy Policy explains how we collect, use, and safeguard your data on our website. Please take the time to read this Privacy Policy to understand how we handle your information.
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Information We Collect
Information You Provide - We may collect personal information that you voluntarily provide when you interact with our website. This information may include your name, email address, phone number, and any other information you choose to submit via contact forms or registration on our website.
Automatically Collected Information - When you visit our website, we may automatically collect non-personal information, including your IP address, browser type, device type, operating system, the date and time of your visit, and other analytics data.
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How We Use Your Information
Communication - We use the information you provide to respond to your inquiries, provide you with requested information, and communicate with you about our services, products, and promotions.
Analytics - We may use automatically collected information for analytics purposes, such as improving our website's content, functionality, and user experience.
Marketing - With your consent, we may use your information to send you marketing communications, newsletters, and promotional offers related to Perigo Company, LLC.
Compliance - We may use your information as required by applicable laws and regulations or as necessary to protect our legal rights.
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Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. We may share your information with trusted service providers who assist us in operating our website or conducting our business. We may also share your information as required by law or to protect our rights, property, and safety.
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Your Choices
Opt-Out - You have the option to opt-out of receiving promotional emails or newsletters from us by following the unsubscribe instructions in the email.
Access and Correction - You have the right to access and update your personal information. If you would like to make changes or request the removal of your personal data, please contact us.
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Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is completely secure.
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Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.
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Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
Perigo Company, LLC
PO Box 331
Strathmore, Ca 93267
(559) 568-2437
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This Privacy Policy applies to our website, www.perigoco.com, and does not cover the practices of other websites, apps, or services, including those to which we may link. We recommend reviewing the privacy policies of any third-party sites or services that you access through our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.